Privacy Statement

Effective Date: June 1, 2009 Sylvamo Company, with its global headquarters located at 6400 Poplar Avenue, Memphis, Tennessee, USA, is committed to safeguarding your privacy online. Please review this statement to understand how we gather personally identifiable information from users of our website and how we use that information.

The use of “cookies" is the standard practice on many corporate websites. We use cookies to personalize your visit to our website. A cookie is a small text information file that is sent to your browser by this website and then stored on your hard drive. Cookies do not identify you personally and you will remain anonymous unless you choose to provide Sylvamo with personally identifiable information. The “Help" section on the toolbars of most web browsers can tell you how to prevent your browser from accepting new cookies, how to have your browser notify you when new cookies are received and how to disable cookies. If you do not accept cookies you may not be able to make purchases on Sylvamo websites.

We collect information from you when you order one of our products. This information may include contact information (such as your name mailing address, email address, telephone number or fax number) and financial information such as credit card number and expiration date. We also collect and store any information that you voluntarily submit to us, such as survey information and/or site registrations. If you identify yourself by sending us an email, we collect and store your email address and any other information provided by you in your email. We will retain your information as long as necessary to fulfill the processes described in this Privacy Statement. Our web servers do not collect email addresses unless you provide them to us. We do, however, collect domain names from the originating connection. We use this information for internal purposes to collect aggregate information about the pages of our website that you and other users access or visit. We use this information for internal purposes, including to measure the number of visitors to the different sections of our website and to help make our website more useful to visitors.

We use the personal information we collect from you to process your order, identify you within our systems, contact you if we have questions about your order and notify you about new services or special promotional programs. We may also use the personal information you provide to contact you and/or send you information, including marketing information about our products. Ifyou provide us with your postal address, we may contact you and/or send you information by mail. If you provide us with your telephone number, we may contact you by telephone. We do not make available any information that we collect from you to any organizations or companies other than our subsidiaries, affiliates, our data processors and agents. At times, we may be required by law, litigation or national security to disclose the personal information that you have provided to us. We may also disciose information about you when, in ourjudgrnent, we believe it necessary or appropriate to prevent fraud, injury or harm to persons to property, and to protect our rights and the rights of others. international visitors to the Sylvamo website should be aware that personal information collected on our Web site may be processed in the United States (or any other country in which Sylvamo or its affiliates, subsidiaries, data processors or agents maintain facilities), where data protection and privacy regulations offer a different level of protection compared to that applying in your country. By using our Web site, you consent to any transfer of information outside your country.